When we create a new purchase order, it doesn't use the "purchase description" for the product/service, it inserts the sales description". Is there a way to fix this?

Hello there, @christine15.

Please ensure to set up your products/services correctly. Whatever description you've entered on the Purchase Order (PO) page, will be the description that would appear on the transaction and not the sales description.

To check, you can try creating a new item, create a PO and add a description. If it works fine (uses the purchase description you've added), the problem may reside to the previous item created.

You may check this article to learn more about purchase order: How to use purchase order.

Keep posted if you have any other questions about purchase orders, I'm just a few clicks away to help.