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October 18, 2019
Question

Where to look for applied partial payment to a bill

  • October 18, 2019
  • 1 reply
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1 reply

AddieC
October 18, 2019

Hello ferdinand, 

 

Thanks for reaching out to the Community with your question. I'd be happy to help you locate your applied partial payment on your bill. 

 

Having the ability to locate your transactions using a specific tool will make your life so much easier. The best place to look for previously created transactions is in the Audit Log

 

The audit log shows:

  •     The date of any change to your books
  •     The name of the user who made the change
  •     The type of change or event
  •     The name of any customer or supplier related to the change
  •     Any original transaction date and amount

If you're looking for a partial payment on a bill, I recommend using the Filter option in the Audit Log.

 

Here's what you'll do: 

 

1. Click the Gear icon.

2. Select the Audit Log.

3. Click the Filter icon.

4. Check off the box next to Transactions

5. In the drop-down next to Using, select the supplier you've created the bill payment for. 

6. Select Apply

 

This will populate a smaller list for you to look through to locate your partial payment. You can also use the Filter tool to find a specific date range if you know when the partial payment was recorded. 

 

That's all there is to it. If you'd like more information about the Audit Log, take a look at this article: Learn about the audit log.

 

If you've got any other questions, let me know. 

 

Cheers!