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brcsnowservices-
July 28, 2022
Question

Why are all my bank downloaded expenses showing as income?

  • July 28, 2022
  • 1 reply
  • 0 views
I downloaded the transactions from the bank and they are all showing as opposite the actual transaction.  For example, a purchase I make is showing as income, not as an expense.

1 reply

T
Trish_T
July 28, 2022

Hi brcsnowservices-,

 

Welcome to Community!  The description you've provided is definitely concerning and it's important that you're able to accomplish your QuickBooks Online goals with confidence.  To ensure your transactions are recorded accurately, I suggest contacting us outside of Community.  This will allow us to work with you in a private setting and assist you with downloading your transactions with a positive outcome.  Your success is our number one priority and we'd love to help!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Feel free to post other questions.  We'd be glad to assist!

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