Skip to main content
January 29, 2022
Question

Why are all my expenses showing up as profit

  • January 29, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

January 31, 2022

Hi nour_sawan01-hot.

 

Verifying your transactions are showing correctly is imperative to keep all your accounts and financial history correct. I'd be happy to help you with getting your expenses to show up correctly.

 

The first thing to check would be that all your expenses were created using the proper method in QuickBooks Online. I recommend going over the steps in this article to confirm they were entered correctly. Another reason that could cause transactions to not be showing correctly would be your browsers health. Sometimes your cache and cookies can get damaged or corrupted and this causes your internet browser to not show websites using the correct information. To fix this you'd need to clear your cache and cookies and try opening your QuickBooks in a private browser such as Google Chrome's Incognito mode.

 

If neither of these options fix this issue I recommend contacting our support team as they can pull up your account in a private environment to help keep your account secure. You can reach them using one of the following methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social MediaFacebookTwitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Have a great day!