Credit notes aren't applying automatically to an invoice, how do I fix this?

I have turned on the automatic toggle for credits to be taken off of invoices.

But with the customer showing as -£6 for example (with credit)

When I raise an invoice for them the credit is not being taken off.

I would be really grateful for any help with this please.

LJ30Author

I worked out that it was because the credit added to a sub account does not automatically deduct from an invoice to the sub account.

Credit is only deducted from a parent account.

For example:

If Sub account is credited £6

Invoice is created for sub account - nothing is deducted.

If parent account is credited £6

Invoice is created for parent account - the £6 is deducted automatically

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