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Nov 25, 2021 1:38 PM UTC

How can I remove paypal from invoices?

Hiya, 

I followed the instructions to add paypal payments to my invoices, but the fees are so large I'd like to remove this and go back to just having my bank account details on the invoice to clients pay me direct. Please can someone tell me how to do this? I can't find the option. 

    6 replies

    Nov 25, 2021 2:10 PM UTC

    Hi JackJJW, thanks for joining us here on the Community - to remove this, simply disconnect the app by navigating to Apps > My Apps > Select the drop-down beside app > Disconnect (please note this can only be removed by the user that added this). 🙂

    JackJJWAuthor
    Nov 25, 2021 2:12 PM UTC

    Great, thank you, I was really struggling to find where it was hidden! :) 

    Jun 30, 2023 12:22 AM UTC

    I am having an even more puzzling issue....I never attached a PayPal account to my quickbooks. And now, I am trying to send an invoice, but the program will not allow me to unclick the PayPal payment option. So It is prompting my clients to a link for PayPal that does not exist...help

    Jul 2, 2023 7:13 PM UTC

    I am having the same issue. PayPal is not connected, and I cannot uncheck the PayPal box on invoices.