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MaryAnn O
February 2, 2024

How to receive payments from 2 parties to one invoice in quickbooks online

  • February 2, 2024
  • 1 reply
  • 0 views

Our business is an autobody shop that repairs customers vehicles that have been in a collision. We receive payment from the insurance company and then the customer pays their deductible when picking up their repaired vehicle. I can't figure out how to receive payments from 2 customers on the same invoice. Any advise?

    1 reply

    G
    GeorgiaC
    February 5, 2024

    Thanks for posting on the Community, @MaryAnn O 

     

    It's only possible to assign a single customer to a sales transaction in QuickBooks Online. 

     

    In this scenario, you could enter two invoices (one for the insurance company, and one to the customer with the remaining balance). There is a description and memo field on the invoice where details of the deductible amount can be entered. 

     

    If you have any further queries, please get back in touch. 

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