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July 29, 2022

QB or bank invoice?

  • July 29, 2022
  • 1 reply
  • 0 views

Hi, I’ve just started using QuickBooks self employed, the app for iPhone.

I think my invoices are going straight to customers spam folders so I’m not getting paid.

if I send an invoice through my linked bank instead, will it show up on QuickBooks? Tia. 

    1 reply

    July 29, 2022

    Hi Sandra If your emails/invoices are going to your customers spam folder that indicates that your customers may have their spam email filter strength settings quite high and/or you may have to ask them to add Intuit to their white/safe sender list, please refer to the enclosed link. It's not possible to send your invoice via the bank that you have connected to QuickBooks.https://quickbooks.intuit.com/learn-support/en-uk/help-article/email-campaign/receive-important-email-messages-intuit/L5edOwZ1P_GB_en_GB