Skip to main content
T
thefriendlyghost
March 21, 2022

QBSE invoice message disappearing

  • March 21, 2022
  • 1 reply
  • 0 views

Hi, due to a troublesome limitation with QBSE (unable to add dates to regularly provides services means I would have a different product for each day I provide the same service to a customer) I came up with a way around it. In the message sent alongside the invoice I add in the date(s) on which the service is provided. That is I type in "This invoice is for work completed on 01/03/22, 02/03/22, etc".

 

The trouble I'm finding is that when saving an invoice as a draft and then going back to view/edit the invoice those additional notes have disappeared.

 

Anyone else had this issue?

    1 reply

    G
    GeorgiaC
    March 22, 2022

    Hi thefriendlyghost, thanks for your post. 🙂 The information entered in the message on invoice field should remain once saved as draft - to check for any cache issues that may be causing this, please log into your QuickBooks via an incognito web browser (press Ctrl-Shift-N in Google Chrome or MS Edge to open) and then re-enter the data.

    Terms & ConditionsAccessibility statement