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Sep 4, 2023 6:12 AM UTC
Question

I need to change my account from Admin to Accountant. Cannot log into Quickbooks Online Accountant while being the admin of the company

I created the account for the company and now transferred the primary admin role to the owner's account.  I want to log in to Quickbooks Online Accountant for this company account but I read online that I cant if Im a standard user. Please help.

7 replies

Fiat Lux - ASIA
Sep 4, 2023 10:41 AM UTC

Did you create the QBO account from your QBOA account? Or did you signup for that QBO account from website?

NahidaAuthor
Sep 4, 2023 11:24 AM UTC

I didnt know about Quickbooks Accountant website until today so yeah. Just normal quickbooks. It somehow signed up for Ireland version even though I'm on a different continent and apparently I just cant switch the countries like that without losing all my data. Worst experience in minor issues of software

Fiat Lux - ASIA
Sep 4, 2023 11:35 AM UTC

Where is your company located? Ireland or another country?