Question

New user in Pakistan region

Forum|Forum|1 year ago
July 24, 2024
2 replies
0 views

Hi,

I am using QBO, I have admin rights, I have created a new user's account and sent invitation to that user's email, when he complete the online user's profilt form, he received the error message that *the feature you have requested is temporarily unavailable in your region (Pakistan)*, can you please guide me what is this and how can i resolve this issue, I have attached the error message for your convenience.

Thanks and regards.

QuickBooks Online - International

K

Kurt_M

Welcome to the Community space, Asima. We'll point you in the right direction to get this address and let the invited user access your QuickBooks Online (QBO) account.

We've received similar cases or reports about users invited inside the company receiving a prompt saying The feature you've requested is temporarily unavailable. Please know that our engineers are aware of this and are working on a fix to address the issue.

We recommend contacting our Customer Care Team so they can add you to the list of affected users and receive updates once it's fixed. We'll write down the steps to get you going:

Access your QuickBooks Online company.
On the top-right corner, select Help (?).
Select either Assistant or Search. Depending on what you choose, you can click Talk to a human, connect by starting a chat, or Get a callback.

Feel free to check this page for further guidelines and to see the support availability: How and when can I contact QuickBooks Online support?

Moreover, we're adding this article about what roles and rights you can assign to a user inside QBO: User roles and access rights in QuickBooks Online.

Our team encourages you to visit us anytime or comment below if you have additional questions or concerns about the program. We can also extend a helping hand if you require assistance managing users inside your company file. Keep safe.

D

Deity Alpha

@Asima_Muneer_Clustox

Do you have QBO Global version for Pakistan or another region?