Hi there my issue is 1) why I am not able to use my logo in invoice? 2) how to add GST on prices ?

I want to ensure you're able to use a logo on your invoices and add GST on prices, @info-kstarclean-.

May I ask if you received an error message when using the logo on your invoices? I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution.

To start, let's perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Once you have successfully used the logo, go back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

Then to add GST on prices, we need to turn on the feature. Here's how:

1. Proceed to the GST in the left navigation menu.
2. Choose Get Started.
3. Select which Taxes you pay and how often.
4. Click Show other taxes to add additional taxes.
5. Choose Save and Finish, and then click Done.

Once finished, we can add a GST rate or Tax rate to your invoice through these steps:

1. Go to GST on the left menu.
2. Choose the Add Tax button.
3. Select Tax rate, Group rate, or Custom tax, depending on your needs.
4. Input the name, description, sales rate, and other necessary details.
5. Click Save.

I've also attached some articles you can refer to for your future guidance and detailed steps in managing your GST and personalise logos in QuickBooks Online: 

• Set up GST and BAS in QuickBooks Online
• Add, customise, or remove logos on sales forms

Feel free to leave a comment below if you have any other questions about using a logo to your invoices and adding GST to prices. I'm always here to help. Wishing you and your business continued success.