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April 16, 2020
Question

I started QuickBooks in Dec 2019! I am trying to enter the business GST for Jul - Oct 2019! QuickBooks won't let put data in! o Have Nov Dec Bas completed!

  • April 16, 2020
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1 reply

April 16, 2020

Hi alexskylights, 

 

The system for recording and lodging BAS in QuickBooks Online is designed to only work with consecutive BAS periods, so once a period has been marked as lodged, it will not allow you to enter a previous BAS in the system. If you are looking to record those previous BAS periods in QuickBooks, you will need to unlodge any periods that have already been recorded so that you can begin filing from the earlier quarter. If you have an Accountant or ProAdvisor invited to your company they will be able to unlodge this period for you, or alternatively you can contact our support representatives by phoning 1800 046 038 so that we can unlodge it on your behalf. If you would rather get a call-back from a representative or talk to us via Messaging, follow the steps below:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Select Contact us.
  4. Enter a brief description of the issue, then select Next.
  5. Select Start a Chat or Get a Callback to connect to a live support team representative.

-Lucas