Cancel a QuickBooks Online subscription purchased through an app store
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Learn how to cancel or unsubscribe from QuickBooks Online through the iOS or Android app store.
If you use the web version of QuickBooks Online on a computer or laptop, see Cancel your QuickBooks Online Company.
If you signed up for QuickBooks Online through an app, follow these steps.
Cancel QuickBooks Online through an iPhone or iPad
- Go to Settings on your iPhone or iPad.
- Select iTunes & App Store.
- Select your Apple ID.
- Select View Apple ID.
- Enter your password.
- Select Subscriptions.
- Choose QuickBooks Online.
- Select Cancel.
Cancel QuickBooks Online from iTunes on your computer
- Open iTunes on your computer.
- Select Account, sign in.
- Select Store.
- Select Account, then select View My Account. You may have to enter your Apple ID and password.
- Select View Account.
- In the Settings section, select Manage next to Subscriptions, and then select QuickBooks Online.
- Select Cancel Subscription.
Cancel QuickBooks Online from an Android device
- Go to the Play store app.
- Select the Menu icon, then select Subscriptions.
- Select the QuickBooks app.
- On the Manage subscriptions window, select Cancel subscription.
Cancel QuickBooks Online from Google Play on your computer
- Sign in to your Google Play account.
- Select My subscriptions.
- Select Manage next to the QuickBooks app.
- Select Cancel Subscription.