Why do I see a SST charge for my QuickBooks Online plan?
What is happening?
Note: Please note this article is for QuickBooks customers in Malaysia.
The Royal Malaysian Customs Department (RMCD) expanded the list of electronic services provided by non-resident suppliers subject to Sales and Services Tax (SST). As a result, Intuit Limited, providers of QuickBooks, is now a SST registered entity in Malaysia.
Starting on your next bill date on or after 01 March 2020, we will be required to collect 6% SST on all QuickBooks Online subscriptions. SST charges are collected by Intuit on behalf of the government and as such, should not be considered as a price increase.
For more information, visit https://mysst.customs.gov.my
What should I do?
If you have a SST Registration Number, you must complete these steps for it to be reflected on your invoice.
- Sign in to your QuickBooks Online account.
- Select Settings ⚙, then select Account and Settings.
- In the Company name section, select the Edit ✎.
- Enter your SST Registration Number in the Sales and Service Tax ID field.
- Select Save.
Thank you for using QuickBooks Online.