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March 23, 2021
Question

Does anyone successfully import a csv to QBO? I've tried many ways (formatting) as guided, but it keeps telling the file does not contain 3 columns date, memo, amount.

  • March 23, 2021
  • 1 reply
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1 reply

AlexV
March 23, 2021

Hi nguyenduong375!

 

Let me assist you in importing the bank transactions.

 

There are two formats in using the CSV file. They are the 3 column format and the 4 column format. We need to make sure that these columns are included in the 3 column format:

  • Date
  • Description
  • Amount

Then, you need to select the correct field when mapping it. Please check these articles for the detailed steps:

You also want to perform some troubleshooting steps to fix any browser-related errors. Start by using an incognito window and import the file from there.

  • Google Chrome: Ctrl Shift + N
  • Safari 11 or newer: ⌘ Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift + P

If it works, you'll just need to clear the cache. Also, check if you're using an up-to-date browser.

 

Once everything is good, here's how to categorise and match online bank transactions in QuickBooks Online.

 

Need more help? Please reply to this post. Thanks!