How do I sync my bank register with the chart of accounts in QBO? They are linked but do not match.

Welcome to the Community, DStroy. Such discrepancy between your bank register balance in QuickBooks Online (QBO) and your actual bank balance can arise from several factors. Thus, it is crucial to identify and rectify these discrepancies to ensure the accuracy of your financial records.

Below are a few common reasons why these balances might not match, including:

• Outstanding transactions that have not yet cleared
• Recent transactions in your connected accounts
• Duplicate transactions that may have been recorded
• Modifications or deletions of transactions
• Balances related to credit card or liability accounts

To guide you through resolving these issues, we recommend checking out this content: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

If the discrepancy persists, the following resources may also be helpful:

• Fix issues the first time you reconcile an account in QBO
• Fix issues at the end of a reconciliation in QBO

Moreover, we'd like to share a content to help you categorize your bank transactions in QBO: Categorize online bank transactions in QuickBooks Online.

Furthermore, you may also want to consider our QuickBooks Live to get guidance from our bookkeeping experts to do your books for you.

If additional concerns arise or further clarification is needed, please don't hesitate to reach out. We're here to support you in resolving issues swiftly and efficiently.