In Import Products and Services, I received a message stating: Something's not quire right! Unexpected server error. Please try again. What to do?

Welcome to the Community, allison-rollinpan.

I appreciate you for doing the basic troubleshooting steps to get this fix. I'm to help you import products and services in QuickBooks Online (QBO).

Since the issue persists after following the help articles shared by my colleague above, I highly suggest contacting our Phone Support team. They're able to pull up your account in a secure environment using their screen-sharing (remote access) tool. They can also investigate the root cause of why you're unable to import the CSV file.

Here's how to reach them:

1. In QuickBooks Online (QBO), click the Help (question mark) icon at the top right.
2. Select Contact Us at the bottom to connect with our live support.

Just in case, I'll add these articles for future reference:

• Common errors for importing bank transactions using CSV.
• Import bank transactions using Excel CSV files.

Please let me know how it goes or if you have any other issues importing files in QBO. I want to make sure everything is taken care of for you. I'm always here to help. Have a wonderful day!