Question

Restoring a company file

Forum|Forum|4 years ago
January 21, 2022
1 reply
0 views

I was having issues with my company file after transferring from desktop. It was suggested by a QB tech support that I wipe the file and transfer again. After wiping it won't let me import the desktop file because I had already made an E-pay on that company file. I have been trying to get back in touch with QB and filed a request with Data Systems but they have not been too quick to help.

Anyone have any advice or ideas?

QuickBooks Online - International

T

TrueburtonAuthor

this is the response I get. There needs to be a way to work around this. I have deactivated payroll services on both desktop and online but that didn't help. I am desperate for someone to help me.