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September 27, 2019
Solved

Customer underpaid on issued invoice. How to match downloaded payment to invoice.

  • September 27, 2019
  • 1 reply
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Original commenter did not share additional details
Best answer by JessT

Let's match your downloaded entry, pjdup.

 

You can pay the invoice in partial, and match the payment to the bank transaction. If it will not automatically detect it as a matching entry, click on Find Match to look for the payment.

 

Please check out the article about handling bank transactions for additional reference.

 

If there's anything you want to ask about online banking, just let me know.

1 reply

JessT
JessTAnswer
September 27, 2019

Let's match your downloaded entry, pjdup.

 

You can pay the invoice in partial, and match the payment to the bank transaction. If it will not automatically detect it as a matching entry, click on Find Match to look for the payment.

 

Please check out the article about handling bank transactions for additional reference.

 

If there's anything you want to ask about online banking, just let me know.