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7 replies

JaneD
Sep 27, 2019 12:06 AM UTC

Hello there, magdilc.

Thanks for bringing this issue to our attention. I'm here to address your concern about printing invoices with VAT numbers.

Our product engineers have identified the error with the VAT number not showing when printing invoices in QuickBooks Online (QBO). They are currently investigating the root cause and implementing a fix.

For now, I suggest getting in touch with our QBO Support Team to receive updates on this investigation. 

Here's how to get in contact with them:

  1. Log in to your QBO account.
  2. Click on the Help icon.
  3. Under Need support, click on the Contact us link.
  4. Select a topic.
  5. Click Send Email.

I appreciate your patience and understanding. Please know that this issue is being treated with utmost urgency. You have me here if you have any other concerns.

Sep 27, 2019 12:06 AM UTC
Has this been fixed? The omission of the VAT # invalidates the tax invoice.
Nov 28, 2020 7:51 PM UTC

I cannot get my Irish VAT number to display on invoice or cash sale forms....I have the vat number set up in my company setup. Any fix for this yet please?