Solved

How do I correct a customer opening balance after I have recorded subsequent invoices without changing my bank balance?

The customer account should have had a credit as opening balance.

Best answer by Rustler

create an item called opening balance and select an equity account or opening balance equity on the item screen\

use that item on a credit memo for the customer, back date the CM

create an item called opening balance and select an equity account or opening balance equity on the item screen\

use that item on a credit memo for the customer, back date the CM

Sign up