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Jan 11, 2021 2:48 PM UTC
Question

I have invoiced a client for stock but they have changed their mind. They have not paid and I would like to know how to delete the invoice

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1 reply

Jan 11, 2021 5:53 PM UTC

Glad to have you here in the Community, @CLaire1.

 

I can help you delete the invoice in QuickBooks Online (QBO). We can do it by going to the Sales menu in your QBO account.

 

Here's how:

  1. Go to the Sales menu.
  2. Click Invoices.
  3. Choose the invoice that you want to delete.
  4. Under Action, click the drop-down arrow and then choose Delete.
  5. Click Yes to confirm.

I've also added this article about customizing invoices and sales receipts in QBO: Customise invoices, quotes, and sales receipts.

 

Leave me a comment below if you have other questions. I'm always here to help. Take care!