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March 7, 2022
Question

I have receive a deposit for a job.... Did half the job and the customer is un happy and requested a refund on deposit . How do i handle this through my books

  • March 7, 2022
  • 1 reply
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1 reply

March 7, 2022

Hello there, gerrieolivier-gm.

 

Since you wish to get a refund, I recommend getting in touch with the Customer Care Team. They can pull up your account in a secure session and issued you a refund. You can refer to this link to contact our support team: QuickBooks Online Support.  

 

For your reference, you can visit this article for further guidance: Bank deposits.   

 

You can always go back to this thread if you have more questions about handling your deposits. Stay safe!