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5 replies

JessT
JessT
May 28, 2022

Hi tyranl-hotmail-c,

 

I hear your feedback about the Inventory tracking feature and want to help with whatever challenges you have. Would you mind sharing the details of your concern so we can help you from here? 

tyranl-hotmail-cAuthor
May 28, 2022

Everything we load our stock 

Then a day or 2 later it throws the numbers out and becomes inconsistent.

Never the same as we load which is a huge problem 

At a point of looking at other software because we can't work like this 

LeizylM
May 28, 2022

I did everything you have mentioned and showed me and still failed with success.

 

I think the system is faulty??


Hi there, tyranl-hotmail-c. 

 

Thank you for letting me know about the results after following the suggestions above. Since the issue persists, I'd recommend contacting our Customer Care Support. Our experts will look into your account and then run a series of tests to rectify the underlying issue.

 

Here's how to reach them: 

 

  1. Click the Help menu in the upper-right-hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Get help from a human or Contact Support Team.
  5. Select between Send a message, Schedule an appointment, or Get a callback

 

In the same manner, here's an article you can read to learn more about when are you able to connect with our support: Contact QuickBooks products and services support.

 

On top of that, I've also included these helpful articles for steps and references related to your "How do I" tasks: Help Articles for QuickBooks Online.

 

You can always reply to this thread if you'd like us to address other questions in the QuickBooks account.  I'm always here to help you complete your tasks or fix any issues you might have. 

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