Is there other way of getting help except the chart method.

Hi there, Peter.

I understand your concern about invoice payment allocation in QuickBooks Online and your desire to explore alternative methods of getting help besides the chart method. 

However, I'm a little bit confused. To better assist you, could you provide me with more information about the payment allocation in the invoice you refer to? Specifically, any details regarding the specific payment allocation you are trying to make, such as the amount, the customer, the date, or any other relevant information. 

Additionally, if you could provide screenshots of the invoice and any related transactions, that would help me provide a more accurate solution. I appreciate your cooperation. I'll keep an eye open for your response. Have a great day!