Let's perform some browser troubleshooting steps to isolate the issue. To start, access your QuickBooks Online (QBO) account using an incognito mode. A private browser prevents storing cache and web history to avoid issues when running frequently visited websites. Below are the shortcut keys you can use:
Also, feel free to reach out to our Customer Care team to guide you through doing any of your QuickBooks tasks. Live support operating hours are from Monday through Friday 8 AM to 6 PM South African Standard Time.
Keep me posted if you have further concerns about saving your quotes. I'll be on the lookout for your response. Take care always.