Skip to main content
November 23, 2024
Question

After entering new inventory item, clicking save and new, qb online does not stay on the current data entry screen. It behaves as if you clicked save and end.

  • November 23, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

    1 reply

    November 23, 2024

    Thank you for bringing this to our attention, Jcherrey.

     

    I recommend contacting our QuickBooks Support to report this unusual behavior. They have the tools to gather more details of what's causing this issue and will conduct a potential investigation.

     

    Here's how you can reach out to them:

     

    1. Open your QBO company.
    2. Select Help (?).
    3. Enter a topic or questions in the QB Assistant tab or choose Contact Us in the Search tab.
    4. Choose how you want to connect with our support: Start a chat or Call us.

     

    Also, please observe their support hours so you can talk with the right expert conveniently,

     

    Additionally, you can check out this article for an extra guide about creating invoices and receiving their payments in the future:

     

     

    Comment below and tag my name if you have clarifications or additional questions about managing your products and services. I'll get back to help you the best that I can.