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December 28, 2021
Question

As I remove the spaces in an invoice, they come out in two sheets instead of one?

  • December 28, 2021
  • 1 reply
  • 0 views
as I remove the spaces in an invoice, they come out in two sheets instead of one

1 reply

December 29, 2021

Hello, jardineslorna. 

 

I can share set of troubleshooting steps that can rectify the issue. 

 

Let’s perform some basic troubleshooting by signing in to QBO using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues.

 

Here's how:

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P 

 

If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue. You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.    

 

Tag me in a comment below if you have other questions in QBO. I'll get back to you as soon as I can. Stay safe!