Question
Can a refund for an invoice that has been paid can be included to match in a Stripe deposit? Credit memo and Refund receipt are not showing upon matching transactions.
Inv 1 is included along with other invoices on Nov 10 stripe payout. Already matched in QBO. Come Nov 20, stripe's payout includes other invoices and a refund for Inv 1 that has been matched and paid in QBO on Nov 10. Upon matching the Nov 20 deposit from stripe, credit memo/refund receipt are not showing on the match transactions window, only the unpaid invoices are available to match.
What I did:
I created a refund, the bank decreased and the revenue & VAT decreased as well as it supposed to be. The issue is, on the Nov 20 Stripe deposit the refund was already deducted on the Gross amount and the same amount of refund is shown on the bank because of the refund I created.
Can I do this?
Upon matching the deposit, should I click on "resolve" and add a resolving transaction and put the refund amount to "Sales Clearing Account" to make the downloaded and selected transaction to 0 so I can match and save the deposit? and then create a JE to credit the bank and debit the sales clearing acct? Would that work? I would really appreciate any help on this. Thank you.
What I did:
I created a refund, the bank decreased and the revenue & VAT decreased as well as it supposed to be. The issue is, on the Nov 20 Stripe deposit the refund was already deducted on the Gross amount and the same amount of refund is shown on the bank because of the refund I created.
Can I do this?
Upon matching the deposit, should I click on "resolve" and add a resolving transaction and put the refund amount to "Sales Clearing Account" to make the downloaded and selected transaction to 0 so I can match and save the deposit? and then create a JE to credit the bank and debit the sales clearing acct? Would that work? I would really appreciate any help on this. Thank you.