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finance-lacamara
April 29, 2023
Question

Can I ask a question please. It is about the customized invoice template

  • April 29, 2023
  • 1 reply
  • 0 views
I tried all the custom style addedhowever in the actual invoice print out the alignment is different as shown in the preview from the system. Also the alignment is not proper on the actual. Is there anyone who had the same experience? And how to adjust the alignment?

1 reply

M
Maybelle_S
April 29, 2023

Thank you for joining Community and posting your questions here, @

finance-lacamara.

 

Currently, we have an ongoing investigation about the alignment issues on invoice print or preview in QuickBooks Online (QBO). Our engineers are actively working to know the root cause of this unexpected behavior.

 

While we are looking into this, I recommend reaching our Customer Support Team to add you as one of our affected users. This way, you'll receive an email notification once we get this sorted out. You can also provide this (INV-85673) number.

 

 

  1. Click the Help menu in the upper-right-hand corner.
  2. Type in Talk to a human, then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Get help from a human or Contact Support Team.
  5. Select between Send a message, Schedule an appointment, or Get a callback.

 

In addition, find out how to create a customized report in QuickBooks Online to access and arrange financial information of your business according to your needs. Feel free to visit this article for reference: Customize reports in QuickBooks Online.

 

Please feel welcome to reach out to me again with any other concerns you may have. The Community has you covered. Have a great rest of the day.

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