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July 3, 2022

Thank you for joining us here in the Community, @haydnobrien.

 

I'm here to help you re-enter a deleted invoice.

 

Currently, we are unable to recover a deleted invoice. The audit log, however, can be used to obtain the specifics. Then, enter the transaction once more.

 

Follow the steps below:

 

  1. Navigate to the Gear in the top right corner.
  2. Choose Audit log under Tools.
  3. Select the Date and User.
  4. Click Deleted/Voided transactions from the Event drop-down box.
  5. To view the history, locate the erased invoice and click View.

 

Then, re-create the invoice by selecting + New > Invoice after getting the information.

 

To learn more about the audit log report and manage your invoices, check on how to use the audit log to re-enter deleted transactions

and create invoices in QuickBooks Online.

 

 You can always visit us here if you have more questions about invoices or other concerns in your account. I'll be around to help. Have a good day ahead!