Can't use edited receipt template. After I did editing the receipt template, it doesn't show the change when I print it. I am not using Airy New as its style.

No matter what form style you're using, the sales receipt template should show the product description as long as it's set up for the Customer form Styles settings, @userchan-sankit. I want to ensure you'll be able to use the modified template and print your transactions accordingly.

To get started, please make sure to tap the Done button after making any edits to your template to save the changes.

1. Sign in to your QuickBooks Online (QBO) account.
2. Go to the Gear icon, then  click on Custom form styles under Account and settings.
3. Select the template, then tap on Edit under Action.
4. Make the necessary updates to your template.
5. Hit Done to save your edits.

When recording your sales receipts, please make sure to use the correct template from the Customise tab to print them with product descriptions.

If you're getting the same result, I recommend performing the steps using a private window. This way, we can check if the issue is within the browser you're using.

To save you time, use either of these keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If it works fine, I recommend going back to your original browser and clear its cache to start fresh. You can also use another supported and up-to-date browser to narrow down the result.

 For more tips about customising your form templates in QBO, you can open this article: Customise invoices, estimates, and sales receipts in QuickBooks Online.

Moreover, you can get more hints about handling your sales and other customer entries through this link: Manage Customers and income for QBO-International.

If you have any other questions about your form templates, let me know by adding a comment below. I'm more than happy to help. Keep safe!