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October 25, 2022
Question

Cant find snap receipts on app

  • October 25, 2022
  • 1 reply
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Original commenter did not share additional details

1 reply

October 25, 2022

Hi there, @2033913. 

 

Thanks for choosing QuickBooks to cater to your business needs. I'll provide some information about the availability of the snap receipt feature in QuickBooks Online (QBO).

 

The Snap Receipt feature's accessibility may depend on the region. It is currently available in selected regions like the United States, the United Kingdom, Canada, and Australia. If you have a different version, I recommend looking for a third-party app that will allow you to capture receipts.

 

In the meantime, you'll want to try attaching files manually to your transactions in QBO. Check out this article to learn more about utilizing this feature: Attachments in QuickBooks Online.

 

While this feature is unavailable, I recommend sending your feedback to our Product Development Team so they can review it and might consider implementing it in the future. Here's how you can submit feature requests using your QBO mobile app:

 

For Android devices:

 

  1. Click the Menu button.
  2. Select the Gear icon.
  3. Scroll down and then choose feedback under the Help section.
  4. Enter your feedback and product suggestions.
  5. Tap Send Feedback.

 

For iOS devices:

 

  1. Go to the Menu ☰ icon, then select Help & Feedback.
  2. Select App Feedback.
  3. Type in your feedback and product suggestions.

 

Additionally, I've included these articles to help you get an overview of what you can do with the app. This way, you'll be able to navigate the program easily:

 

 

Please don't hesitate to reply anytime if you still have questions or concerns with snap receipts. I'll be here ready to assist you. Have a good one!