Company ID [removed] I cant make invoice what happen because I am change new account only lived same phone number

I'm here to make sure you're able to create an invoice in QuickBooks Online, @usermasticboys.

To start, ensure to log in to your account as the master admin. This way, you have the access to create an invoice. 

After signing in as the master admin, but still get the same result, I suggest performing some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed pages, thus causing some unusual responses. Let's log in to your account using a private browser. This mode will not save any history, making it a great place to identify browser issues.

Access your QBO account in a private/incognito browser. You may use these shortcut keys that I've listed below:

• Google Chrome: press Ctrl + Shift + N  
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

Then, create the invoice. If it works, go back to your regular browser and clear the cache to delete stored site data and improve the system performance. Also, you can use other supported browsers. It could be that the one you're currently working on has a temporary problem with QuickBooks. 

Also, did you receive any error message when trying to create the invoice? Providing additional information would be appreciated. This way, I can provide additional steps to resolve this. 

Additionally, to guide you on how to manage invoices in QBO, feel free to view these resources: 

• Create invoices in QuickBooks Online
• Record invoice payments in QuickBooks Online

If there's anything else that I can help you with, please don't hesitate to add a comment below. I'll make sure to answer them for you. Keep safe always.