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February 15, 2021
Question

Customer tax number not appearing on invoice

  • February 15, 2021
  • 1 reply
  • 0 views
I fll out my customer details "card" with the their VAT number, but the invoice printout has no reference to it. This is a requirement from our EU customers since Brexit makes most deliveries DDU, and the taxes / duties are now the responsibility of the reciever. Is it psssible to automate, or do I need to ask everyone to remember to copy/paste the detail in somewhere? Thanks, CiV

1 reply

JasroV
February 15, 2021

Nice to have you in the Community space, @Civ.

 

I’d be glad to guide you on how to show your customer VAT number on their invoice. What we have to do is to customise your invoice template to show this information. 

 

Here’s how:

 

  1. Go to the Gear icon.
  2. Select Custom form styles.
  3. Click the New style and select Invoice from the drop-down menu (or click the Edit link of your preferred template).
  4. Select the Content tab.
  5. Click the Header section on the invoice.
  6. Select Customer VAT number box.

     

    Then click Done once finished.

 

You can also check this article for more detail about cutomising template in QuickBooks Online (QBO): Customise invoices, estimates, and sales receipts in QuickBooks Online.

 

I’m also adding this link that you can read for reference in filing your taxes in the future: Submit a VAT return in QuickBooks Online.

 

If there’s anything else you need assistance with in managing your invoices or taxes, you can always tag me in your reply. I’m only a post away from you. Keep safe.