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May 8, 2023
Question

Facing trouble in posting opening balance with multiple currency , foreign currency is not show's in opening balance just formal currency , there any supporter for help

  • May 8, 2023
  • 1 reply
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1 reply

JenoP
May 8, 2023

Joining you here to make sure that you can post an opening balance in a different currency, azez.

 

I also wanted to ask what type of account you're trying to set up? Please note that the you can only enter the opening balance for the assigned currency and not for both home and foreign currencies.

 

If you're trying to set up a bank with a different currency, the Currency field is shown just below the Description field. 

 

You just need to select the right currency so you can enter the opening balance. 

 

 

If you're trying to set up a customer with a different currency, proceed to the Payment and billing tab. Then, select the currency in the drop-down list for This customer pays me with

 

 

Just in case you can't still see them, a possible cache or other browser issues might have hidden the option to enter the opening balance in a different currency. I have steps to share that can resolve unexpected results happen when working in the program.

 

Let's start by clearing the stored cache to remove any data that might have caused the issue. Follow the steps in this article depending on the browser that you're using: Clear Cache and Cookies to Fix Issues When Using QuickBooks Online.

 

Aside from that, you can also switch or use other browsers like Google Chrome, Mozilla, Microsoft Edge, or Safari. They are all compatible with QBO and can help us isolate the issue.

 

Use these keyboard shortcuts on how to do that:

 

  • Ctrl + Shift + N for Google Chrome
  • Ctrl + Shift + P for Firefox
  • Control + Option +P if you're using Safari
  • Ctrl + Shift + P for Microsoft Edge

 

After that log back in and check if you can now see the Currency field and enter the opening balance. 

 

Additional information and references are also provided here in case you might need them: 

 


The Community is always here if you need anything else.