Hello and thanks for the timely response, I can't open the chart of accounts from the desktop by connecting to QuickBooks online.

Is it an IIF file?

I'm here to share information about why you can't open your chart of accounts from the desktop, info.

The QuickBooks Online (QBO) Windows and Mac desktop apps are no longer supported as of April 20, 2021. You’ll no longer be able to download, receive customer support, or receive software updates and bug fixes after the said date.

No worries, your QBO company isn’t affected by this update. You can continue to access your chart of accounts and other files by logging in through a supported web browser.

Here’s how you do it:

1. Visit qbo.intuit.com.
2. Enter your login credentials.
3. Go to the Gear icon or Accounting menu, then select Chart of Accounts.

Here are some resources to help manage your chart of accounts more efficiently in the program:

• Learn about the chart of accounts
• Use account numbers in your chart of accounts
• Import your chart of accounts to QBO

We’re committed to ensuring your success with our products and services. If you need further assistance with your accounts, reach back out right away. I’ll be here to help. Happy New Year!