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April 25, 2021
Question

Hello, In India Credit card will not support recurring. What is the alternative way to do the payment? I could not find any useful link to do that.

  • April 25, 2021
  • 1 reply
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1 reply

Fiat Lux - ASIA
April 25, 2021

Where is your company located? In India or else?

Do you wish to take direct debit payments in INR or else?

April 25, 2021

Yes my company in India, But so far my credit card worked auto debit mode. since the recent RBI regulation changes stopped recurrent deposits in my credit card. So today my bank declined the payment and I don't know how to update it. I could not see any other option for payment other than Card. But when I tried to update the card, I am getting an Error "The card not accepting recurrent deposit."

 

Please let me know how do I pay for my subscription or else how to subscribe for yearly plan. So that I could pay now once

JessT
April 25, 2021

Hi aatomzresearch-o,

 

There has been no change in the subscription payment process since the regulation was implemented. Thanks for bringing this to our attention.

 

You can choose to pay for the annual subscription, or you can contact our Support team for options to stay on the monthly payment scheme.

  1. Select (?) Help.
  2. In the QB Assistant enter the topic you need help with. Example: subscription payment.
  3. Select Contact Us to connect with a live support agent.
  4. Choose Start a chat with a support expert. Live chat M-F, 9.30 AM - 6 PM, IST.

You can always go back to this thread if you have other questions about your subscription. We're just around to help.