Hi. I can't see old invoices on the app

You can perform some troubleshooting steps to successfully show the old invoices in your app, Haran. I can definitely provide you the steps on how to do so.

Sometimes, a full cache can cause a few setbacks in the QuickBooks app. By doing this, you can refresh the data back to its default state.

If you're using an iOS, follow the steps below:

1. Go to Menu ☰ and tap Help & Feedback.
2. Tap Refresh Data.
3. Click Refresh to confirm.

Otherwise, refer to this instruction for Android:

1. Go to Menu ☰, then select More Options ⋮.
2. Tap Settings and click Refresh Data.
3. Tap YES to confirm.

For the time being, you can access your QBO account through a web browser. This will allow you to view your invoices and other information until the app issue is resolved.

Furthermore, you can personalise your invoices and add specific information to your sales forms in QBO.

Let us know if you have any other questions or need further assistance. We're here to help.