Hi! My QuickBooks has problems recently. I prepare one invoice and when I need to print it, it comes out in Italian. Customer service is ignoring me. Anyone can help?

Glad to have you here in the Community, alice.

I can help you print your invoice according to your preferred language in QuickBooks Online (QBO).

To change your invoice to English, you can set up the language translation for your specific customers in their profile. I'd be happy to show you how to do that.

1. At the left navigation panel click on Sales and select Customers.
2. Locate the customer you want to change the language and select Edit.
3. Under the Payments tab click the dropdown menu for Language to use when you send invoices.
4. Choose the drop-down icon and choose English.
5. Then click Save. 

Once completed, refresh the page and generate an invoice. Then, choose Print or Preview to verify that the language has been switched to English.

To learn more about this process, refer to this article: Send invoices in different languages.

Furthermore, here's an article you can use in learning how to personalize and add specific info to your sales forms: Customise invoices, estimates, and sales receipts in QuickBooks Online

Let me know in the comment section if you have other questions about managing your invoice in QuickBooks Online. I'd be glad to help. Enjoy the rest of