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August 12, 2020
Question

Hi, please look to the invoice 1444 why it doesnt work? invoice 1433 worked with changed tax

  • August 12, 2020
  • 1 reply
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    1 reply

    Rose-A
    August 12, 2020

    I'd be happy to assist you today, ralf-matthes.

     

    I'm here to help and ensure your changed tax is working with the invoice 1444 in QuickBooks Online.

     

    Your browser’s overloaded cache could be the reason why you’re invoice 1444 won't work with the changed tax. Let’s perform the following troubleshooting steps to isolate this for a possible browser related issue.

     

    We can press the F5 key on your keyboard to refresh the page. If still not working, you can use these keyboard shortcuts to access your account on a private window:

     

    • Google Chrome: press Ctrl Shift N
    • Mozilla Firefox: press Ctrl Shift P
    • Safari: press Command Shift N

    If it's working on the private window, it’s commonly advised to clear the temporary internet files on your regular browser. If the problem persists, I'd suggest deleting and recreating the invoice.

     

    Please let me know if you have any other questions. I'm always here to help and provide you additional assistance. You have a wonderful day!