Question

Hi QB Team, We have changed our Tax number and we have edited it in the company information. but when we are printing our new invoices the old one remains the same.

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A possible browser issue might have caused the old tax ID number to remain in your invoices when printing it, Faiz.

I'll share some steps with you on how to check and resolve it as well.

You can start by using an incognito/private browsing session or a different browser. Follow these keyboard shortcuts to open an incognito session:

Once done, go back to your QBO account and print an invoice again to check if the new tax ID is already showing up.

Let me also share this article in case you want to add more customisation to your sales transactions: Customise Invoices, Estimates, And Sales Receipts In QuickBooks Online.

The Community is always here if you need anything else.

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