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March 12, 2023
Question

Hi When I am Creating New Invoices, It's Not Showing the services that I Prepared Before. I Have Created Service from the Section of Product/Service.

  • March 12, 2023
  • 1 reply
  • 0 views
Hi When I am Creating New Invoices, It's Not Showing the services that I Prepared Before. I Have Created Service from the Section of Product/Service.

1 reply

LieraMarie_A
March 12, 2023

I appreciate you being here, @junaidmanningal-. I'll ensure everything is running seamlessly.

 

Missing items are usually a result of too much accumulated historical data. Whenever you visit a page, it saves some information from the web page in its cache and cookies. These files allow the websites you visit most often to load faster. Not to worry, clearing them will do the trick.

 

First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

 

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

If they appear, switch back to your regular browser. Then, clear its cache. This way, you can access QuickBooks with a clean slate. You can also use a different supported one.

 

Additionally, you can check out this guide on speeding up your QuickBooks Online experience: Why is my QBO slow?.

 

Please let me know if there's anything else you need. I want to make sure you're taken care of. Wishing you a wonderful rest of your day!