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January 5, 2022

Recording gift vouchers in QuickBooks Online (QBO) is a breeze, and I'm here to guide you how, @geraldine-dolan-.

 

You accept the liability to redeem the gift voucher at some time in the future when you accept its payment. To record that obligation and track the transaction in QBO, you need to set up a liability account and special items to use on a gift voucher invoice.

 

To create a liability account, here's how:

 

  1. Go to Chart of Accounts, then click New.
  2. In the Account Type drop-down, select the appropriate type.
  3. In the Detail Type, choose the appropriate one.
  4. Enter the account's name in the Name field.
  5. Click Save and Close

 

Then, create a service item that should link to the liability account. Here's how:

 

  1. Go to the Gear icon, then select Products and Services.
  2. Select New and choose Service.
  3. Enter Gift Voucher in the Name field.
  4. In the Income account drop-down, select the liability account.
  5. Click Save and close

 

Once you're done, you're set to sell your gift vouchers using a sales receipt. For the step-by-step guide, please refer to this article: Sell and redeem gift cards or certificates in QuickBooks Online. It includes steps on how to redeem gift vouchers and give credit for their balance.

 

Also, to further guide you in managing the growth of your business and sales transactions using QBO, I'd recommend checking out this article: QuickBooks Help Articles. It includes topics about account management, managing customers and income, and banking, to name a few.

 

If you have other concerns about recording gift vouchers and questions about managing sales transactions in QBO, please feel free to drop a comment below. I'm always around to help. Take care, and I wish you continued success, @geraldine-dolan-.