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userbill
July 2, 2020
Question

How to do multiple deductions on payments?

  • July 2, 2020
  • 1 reply
  • 0 views

When I go to record a payment, I usually use the button to record discounts and credits on the payment page. I typically take off the service fee here for Stripe or Paypal, but if the customer took advantage of a $25/month discount I want to put that in too. QB Win Desktop Pro 2017 only seems to allow one discount. How can I put both of these? I don't want to add them together because the paypal/stripe thing is a bank charge and the discount is a different accounting category.

1 reply

Kristine Mae
Kristine Mae
July 3, 2020

Let me help you add multiple deductions, Diver4242.

 

To start with, let's create a credit memo. It will serve as our first deduction. Here's how:

  1. Click Customers.
  2. Go to Create Credit Memos/Refunds.
  3. Fill in the necessary fields, then click Save & Close.

Next, let's receive the customer's payment, create a discount, and add the credit. Here's how:

  1. Click Customers.
  2. Go to Receive Payments, then select the customer.
  3. Click Discounts and Credits.
  4. Go to the Discounts tab, then enter the discounted amount.
  5. Select the discount account.
  6. Go to the Credits tab, then select the credit created earlier.
  7. Click Done.
  8. Click Save & Close.

 

Let me include some articles that can guide you:

As always, we suggest conferring with your accountant on the best way to handle this situation.

 

We're open 24/7 if you need our help. Reach out to us anytime. Take care!

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