How to resolve sales showing opening balance on quickbooks online?

Let me help you resolve sales to show in the correct category, @account-shuttler.

When your sales show as an opening balance, we'll have to review the transaction journal of the invoice or sales receipt. This way, we can trace and open the account where the entry is posted in QuickBooks and assign it to the sales category.

Here's how:

1. Go to Sales and then select All Sales.
2. Find the transaction in question and click the drop-down arrow from the Action column.
3. At the bottom of the Invoice form, click More.
4. Select Transaction journal.

Once done, let's change the income account used by a product or service. This way, it will post in the Sales account.

1. Hover to Sales and then select Products and services.
2. Find the product/service in question used in the customer's invoice or sales receipt.
3. Click Edit from the Action column.
4. In the Income account field, choose the sales account.
5. Hit Save and close.

Then you can check the report you run if it is now posting to the correct sales account.

In addition, you can reference this article if you need to designate amounts to the correct accounts in QuickBooks Online: Create a journal entry.

Please let me know if you have other questions about posting transactions in QuickBooks. Anytime I'm ready to help. Keep safe.