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K
khinemon.mtsm
January 29, 2024
Question

How we can solve this problem for using invoice and inentory quantity adjustment can't save quickly ?

  • January 29, 2024
  • 1 reply
  • 0 views
The action could not be completed because another user was creating,editing or deleting a transaction with inventory products at exactly the same time.

1 reply

L
LeizylM
January 29, 2024

Hi there, khinemon. 

 

Currently, we have an ongoing investigation into the error message you've encountered when saving an invoice in QuickBooks Online (QBO). Rest assured that our engineers are doing their best to fix it as soon as possible.

 

I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved. I've included the steps to contact support below. 

 

  1. Click the Help menu in the upper-right-hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Select Contact Support Team.
  4. Type again Talk to a human and click Contact Support Team.
  5. Choose a way to connect with us.

 

Furthermore, I'll be adding this helpful article for your future reference in recording invoice payments in QBO: Record invoice payments in QuickBooks Online.

 

Let me know if you have further concerns about invoices and other QuickBooks-related questions by dropping a comment below. I'll be here to lend a helping hand.

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