Skip to main content
vishnu3
May 21, 2021
Question

I am not able to pay quicbook Invoice payment. My account is showing suspended please guide alternate method of payment.

  • May 21, 2021
  • 3 replies
  • 0 views
Original commenter did not share additional details

3 replies

JessT
JessT
May 21, 2021

Hi vishnu3,

 

Yes, you can't make invoice payments while your account is in a suspended status. Let me guide you through renewing your subscription.

  1. Click on the Gear icon.
  2. Choose Accounts and Settings.
  3. Select Billing & Subscription.
  4. In the QuickBooks section, select Renew or Re-subscribe.

You can also find more details in this article: Renew my account subscription. If you're encountering issues, you can refer to this article: Fix “my subscription payment failed” issues.

 

I'm just a comment away if you need further assistance with your subscription renewal. Take care!

sa0510
July 20, 2021

No support for Indian Customers, Quickbooks India doesn't even bother about their clientele. Facing a lot of issues in renewing my subscription and there is no one to help.

MichelleBh
MichelleBh
July 20, 2021

I want to ensure that you get the support you need, @sa0510.

 

My colleague already provides a resolution in renewing your QuickBooks Online subscription. You can refer to this link: https://quickbooks.intuit.com/learn-support/global/manage-your-account/re-quickbooks-subscription-is-not-working-on-credit-debit-card/01/911505#M3062.

 

For your later reference, check out manage billing, payment, and subscription info in the QuickBooks Online link. 

 

I'm looking forward to working with you there. Keep safe. 

 

Terms & ConditionsAccessibility statement