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vishnu3
May 21, 2021
Question

I am not able to pay quicbook Invoice payment. My account is showing suspended please guide alternate method of payment.

  • May 21, 2021
  • 1 reply
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Original commenter did not share additional details

1 reply

JessT
JessT
May 21, 2021

Hi vishnu3,

 

Yes, you can't make invoice payments while your account is in a suspended status. Let me guide you through renewing your subscription.

  1. Click on the Gear icon.
  2. Choose Accounts and Settings.
  3. Select Billing & Subscription.
  4. In the QuickBooks section, select Renew or Re-subscribe.

You can also find more details in this article: Renew my account subscription. If you're encountering issues, you can refer to this article: Fix “my subscription payment failed” issues.

 

I'm just a comment away if you need further assistance with your subscription renewal. Take care!

S
sa0510
July 20, 2021

No support for Indian Customers, Quickbooks India doesn't even bother about their clientele. Facing a lot of issues in renewing my subscription and there is no one to help.

MichelleBh
MichelleBh
July 20, 2021

I want to ensure that you get the support you need, @sa0510.

 

My colleague already provides a resolution in renewing your QuickBooks Online subscription. You can refer to this link: https://quickbooks.intuit.com/learn-support/global/manage-your-account/re-quickbooks-subscription-is-not-working-on-credit-debit-card/01/911505#M3062.

 

For your later reference, check out manage billing, payment, and subscription info in the QuickBooks Online link. 

 

I'm looking forward to working with you there. Keep safe. 

 

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