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August 16, 2020
Question

I am purchasing and selling both to the same company. Quickbooks won't let me open supplier and customer by the same name. How to get around this?

  • August 16, 2020
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1 reply

August 16, 2020

Hi there, info1178.

 

Currently, the QuickBooks system won't let you create Customer and Supplier with the same name. This is because to avoid duplicate information and to make sure your QuickBooks account stays accurate.

 

For now, I suggest adding extra characters on either name to save the information.

 

For example:

 

Company1- you add 1 at the end of the customer's name.

 

 

 

Company1A- you add 1A at the end of the supplier's name.

 

 

 

 

Once the information already saved. You can now start creating the customer and supplier transactions. 

 

Please refer to the articles below on how to delete, merge, and restore customers in QuickBooks Online. Then, how to manage your supplier's info and to view all transactions for a specific supplier.

 

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.